As I was reading through my Sunday Telegraph, I stumbled upon an article which was about how Indian call centre staff were taught to talk to Australians. In a nut shell, they were told by their managers that Australia was the dumbest continent and that all Australians are aggravated, drunken idiots who only know how to enjoy sports. Apparently this was all happening during the time where there was quite a bit of uproar in the media between Indian students and the general Australian public. The staff were told that Australians were "technologically backwards" and that the average person's phone would be no better than a Nokia 3110 Classic. They were also told that Australians love to drink and would be "smashed" every Friday night.
The fact is that this stereotyping (to a certain extent) is no where near the reality. Most Australians hold down jobs, university degrees and are living highly educated lives. This spectrum of cultural stereotyping is shocking, really. Telemarketers... It wouldn't hurt them if we all pulled "Sanjay" on them!
No comments:
Post a Comment